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Exploring Videoconferencing for Older Adults with Cognitive Concerns

December 2nd, 2024
An elderly lady using a computer

Understanding the opinions and thoughts of older adults when it comes to videoconferencing can lead to more inclusive designs for these populations.

UMD researchers Ruipu Hu, Ge Gao, and Amanda Lazar had the opportunity to present their research on videoconferencing with older adults at the 2024 ASSETS conference (an accessibility and computing conference)!

“While videoconferencing is a promising technology, it may present unique challenges and barriers for older adults with cognitive concerns” (Lazar et. al, 2024). In their study, the authors recruited 17 older adults who had varying cognitive concerns. They employed technology discussion groups, interviews, and observations to gather data.

Authors explored videoconferencing use among older adults with cognitive concerns through a dramaturgical lens (relating to “drama” or theater), identifying how participants’ ‘performances and roles,’ ‘backstage’ setups and preparatory work, and ‘frontstage’ impression management shape their technology experiences, offering insights for accessible HCI design.

Read the full paper for free: Exploring Videoconferencing for Older Adults with Cognitive Concerns Using a Dramaturgical Lens (2024).

  • Maryland Initiative for Digital Accessibility

    The TRACE RERC is an active participant in MIDA, a new organization focused on the design of technology products that are "born-accessible."

    Raising the Floor

    The primary development partner of the TRACE RERC since 2013, the team at the nonprofit Raising the Floor is continuing the development and deployment of Morphic and AT-on-Demand, and will partner on several development activities in the new RERC grant.